Shipping Policy

MAJK Turtle Designs LLC, ™

At MAJK Turtle Designs, we're excited to bring a little happiness and magic straight to your doorstep! We take pride in every order and want your shopping experience to be as enjoyable as the products you receive.

Order Processing

Orders are carefully prepared for shipment. Processing times may vary depending on the product, availability, and whether an item is made to order.

Please note that processing time is separate from shipping time. Orders placed on weekends or holidays may require additional processing time.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your order, selected shipping method, and delivery destination.

Products ship from different suppliers and fulfillment locations, including locations in the United States and overseas. Estimated delivery times vary by product, shipping origin, and destination, as well as the shipping carrier, weather conditions, and seasonal demand.

Once your order ships, you will receive a shipping confirmation email with tracking information, when available.

Multiple Shipments

Some of our products may ship separately due to differences in production, packaging, or fulfillment locations. If your order contains multiple items, they may arrive in separate packages and on different dates.

Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur due to carrier disruptions, holidays, weather, or circumstances beyond our control.

We appreciate your patience and understanding.

Incorrect Shipping Information

Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible.

Once an order has been processed or shipped, we may be unable to make changes to the delivery address.

Lost, Missing, or Damaged Packages

If your package arrives damaged, is missing an item, or appears to be lost in transit, please contact us with your order number and details of the issue.

We will gladly help review the situation and work toward an appropriate resolution.

Questions About Your Order?

Your happiness matters to us! If you have questions or concerns about your shipment, please reach out through our store's contact page.

Thank you for supporting MAJK Turtle Designs and allowing us to be part of your special moments.

Making the world a happier place, one turtle at a time!